9-1-1 Dispatch

9-1-1 Information

9 - 1 -1 Your Emergency Response Number
9 - 1 -1 is the telephone number for "life and death" EMERGENCIES. In Montrose County you can use 9-1-1 as the RESPONSE number for the police, sheriff, fire, rescue or emergency medical services. You may call this number 24 hours a day, 7 days a week.

Dial 9-1-1 anytime you need a police officer, deputy sheriff, fire truck, rescue squad or ambulance to come to your home, business, or location, such as:
  • when someone is hurt
  • when you see fire or smoke
  • when someone's life or property are in danger
  • when a crime is being committed
  • when an ambulance is needed
When you dial 9-1-1:
Your 9-1-1 call is AUTOMATICALLY routed through the Montrose Regional Dispatch Center at the Montrose County Sheriff's Office. Our dispatch center has an enhanced 9-1-1 system, which means that when you call 9-1-1 the caller's name (from where the call was placed), phone number, address, and other important information is displayed.

Anyone can call 9-1-1:
  • Children should be taught to call 9-1-1 for police, fire or medical help.
  • The sight impaired can use the digits 9-1-1 on the telephone, or use a pre-programmed speed dial button.
  • The hearing impaired can use a TDD machine.
  • Calling 9-1-1:
    • To call from home or simple business phone, simply pick up the receiver and press the numbers 911.
    • To call from a Centrex or PBX business line, obtain an outside line (usually beginning with "9"), then press the numbers 911.
    • To call from a pay phone, no money is needed: simply press the numbers 911.
    • To call from a cellular phone or mobile phone, press the numbers 911. Remember when calling from a cellular phone, no location information will be displayed for the 9-1-1 operator.

Tell the Dispatcher:
  • the location
  • number you are calling from
  • the type of emergency
  • other necessary information
  • your name


The Dispatcher may need to ask you additional questions regarding the incident. It is important that you remain on the line with the Dispatcher and answer the questions as best you can. The more information you can give, the better the RESPONDERS will be able to assist you when they arrive on the scene.

  • 9-1-1 is an EMERGENCY number. Please do not call this line to ask questions or as a prank or joke.
  • Make sure your house number is visible from the street.